Frequently Asked Questions (FAQ)
CapsaicinPowder.com
General Questions
Q: What is capsaicin powder?
A: Capsaicin powder is a highly concentrated extract derived from chili peppers. Capsaicin is used in food products, health supplements, pest deterrents, and even topical pain relief formulations.
Q: Is your capsaicin powder food grade?
A: Yes, we offer food-grade capsaicin powder suitable for culinary use. Always check the product specifications to ensure it’s appropriate for your intended application.
Q: How hot is your capsaicin powder?
A: Our powder tested at over 16,000,000 Scoville Heat Units (SHU). Product listings include the SHU ratings.
Ordering & Shipping
Q: Do you ship internationally?
A: No, we do not ship worldwide.
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. U.S. orders usually arrive within 3–5 business days. International shipping times vary by destination.
Q: Is there a minimum order quantity?
A: There is no minimum for retail orders. For bulk or wholesale pricing, minimum quantities may apply—please contact us directly for a quote.
Usage & Safety
Q: Is capsaicin powder dangerous?
A: Capsaicin powder is extremely potent and must be handled with care. Use protective gloves, avoid inhalation, and keep it away from eyes, skin, and children.
Q: Can I use it in cooking?
A: Yes, but only a very small amount is needed. Always start with a 1/4 teaspoon and adjust to taste. Avoid direct contact with skin or eyes during use.
Q: How should I store capsaicin powder?
A: Store in a cool, dry place away from light and moisture. Keep the container tightly sealed and out of reach of children or pets.
Bulk & Wholesale
Q: Do you offer wholesale pricing?
A: Yes, we provide competitive pricing for bulk and wholesale orders. Please contact us with your requirements for a custom quote.
Q: Can you supply capsaicin powder for industrial use?
A: Yes we offer our capsaicin powder for different applications. If you need capsaicin for non-culinary uses , contact us for product specs and safety data sheets (SDS).
Returns & Support
Q: What is your return policy?
A: Due to the nature of the product, we cannot accept returns on opened containers. If your item arrives damaged or incorrect, please contact us within 30 days for a resolution.
Q: How can I contact support?
A: You can reach us via email at support@capsaicinpowder.com We typically respond within 1-2 business days.